Game & Shark Fishing Charters, Queenscliff, Port Phillip Bay, Portsea and Bass Strait, Victoria

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Type of Charter	Port Phillip Bay Charter - Sport Fishing Bass Strait Charter - Sport Fishing Bass Strait Charter - Shark Fishing Sunset Cruise
Morning or Afternoon Charter	Morning Afternoon
Length Of Charter	5 Hour 8 Hour 9 Hour Other
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Terms & Conditions (These apply if you book a trip with us) Terms and Conditions: These terms apply to all trips and voucher purchases. In accepting your booking you agree to our terms and conditions. Please arrive 20 mins prior to departure in order to avoid disappointment as we do not wait for late customers. Please do not bring Bananas, and enclosed footwear is a must! Bookings/ Payments: We are available everyday of the year to go fishing excluding Christmas Day and New years Day. All bookings require a credit card as confirmation and deposit of one person. The full balance of the booking then to be paid on the day of the charter. We require a minimum of 8 persons to run a trip. This can be made up from individuals or a group. If Gamerec Charters does not get the required number of people we have the right to reschedule the trip. We will contact the customer before the day if we cannot honor the agreed time. All trips are refundable if we cancel or reschedule date is not suitable. Voucher bookings are not refundable. We only reschedule voucher bookings. The person making the booking is responsible for the payment of the entire amount. Bookings made must be paid for i.e. If a booking is made for 6 persons and only 5 arrive for the trip, the full booking for 6 must be paid for, unless the space can be filled. Refunds: Should an individual become unwell and request to be returned to port, there will be no refund given. It is also the crew’s decision as to whether or not to return to port. On occasion when the weather turns unexpectedly, the Skipper of the trip will use his discretion in consultation with management as to the issuing of refund. On the occasion where the advice of Gamerec Charters and the crew of the trip are ignored by the client, there is no refund available. Cancellations: Clients have 14 days to make any changes to their numbers for bookings of Fishing Trips or Sunset / Ghost Cruises. Otherwise they are liable to pay for the number of people that they had booked. 14 day then gives us enough time to rebook the lost of numbers. If clients cancel within 14 days, they will not loose their deposit….. In the event of bad weather, the skipper has the final say in all cancellations. The trip will be either rescheduled or your deposit refunded less $15 administration Fee. Please note credit card details will be taken as security of your trip. In the event that you are a no show the full amount will be debited from your account. Safety Brief: All clients are given a safety brief including life jacket drill. All customers must declare any pre-existing medical condition or any medication prior to booking departure. Some customers are deemed to be at high risk and therefore may require special attention. We have the right to ask any customer to wear a life jacket throughout our fishing trip, and the right to refuse a booking or refuse boarding if you are deemed to be at high risk. All children under 16 need to be accompanied by an adult. All persons under 18 years of age must wear a life jacket at all times, as well as anyone who can not swim. Gamerec Charters reserves the right to refuse a passenger to board a vessel if that passenger is a high risk client, meaning you have a medical condition which may hamper your ability to safely participate in the charter. Recreational Fishing Licence (RFL): RFL are required in all Victorian waters. Gamerec Charters has made disclosure of this requirement by website and booking confirmation. Should Department of Primary Industries Fisheries officers board our vessel during the trip, any passenger without a RFL is solely responsible for his/her RFL and any ramifications from such inspection. These licenses are available for purchase online from the Department of Primary Industries Fisheries. Weather: All trips are subject to suitable weather conditions. Gamerec Charters reserves the right to cancel and re schedule a trip due to bad weather. It is a requirement of the customer to call at 4 pm the night before the trip to confirm weather conditions. On some occasions the trips will be called the day of the trip when the weather changes are outside of our control. From time to time the weather can change quickly and a reschedule may be necessary at short notice. The skipper has the right to cancel if it deemed unsafe for boat, crew and customers. We don’t cancel unless we are absolutely confident we have all information regarding the weather. It is our aim to maintain a safe environment for our customers. It is not our intention to spoil your day. Some days it is possible to start the trip, and the weather changes we can try to fish inside the Heads if skipper deems this to be a safer option. Behaviour and Conduct: It is a requirement that all Customers behave in a respectful manner whether that be prior to, during or after the charter, having full consideration for other passengers, Harbour users and its immediate vicinity. Obscenities and unruly behaviour will not be tolerated under any circumstance and may result in your booking being cancelled and payment forfeited. Our Staff have all been selected for their expertise in their field. As workers they are not to be insulted, sworn at, abused or defamed. The skipper reserves the right to cancel any trip or return to any port, any individual (without refund) where staff are being harassed and or abused. Any equipment lost due to negligence will be charged new replacement costs and or cost’s incurred in damage repair to the boat. This payment will be taken from the credit card supplied for security purposes. Alcohol: On any charter, having consideration to other passengers a couple of cans per person may be consumed. It is permissible for a small amount of alcohol to be brought aboard for personal consumption – a small amount is considered no more than 3 cans per person. It is always requested that any alcohol brought onto the boat be in cans. The Skipper has the right to refuse to allow alcohol to be brought onto the vessel. This will only happen when the skipper believes consumption of alcohol could result in unsafe behaviour whilst onboard the vessel. Any passenger which arrives clearly under the influence of alcohol will be refused boarding of the vessel and no refund will be issued, furthermore we reserve the right to cuff off any passenger from drinking during a charter and any argument in the matter will result in the trip being cancelled and water police notified. The Skipper reserves the right to terminate the trip without refund. Drugs: We do not accept illicit drugs onboard our vessel. If a person is found in possession of an unknown substance or a non prescribed drug, the trip will be cancelled and water police notified. Gift Vouchers: Any client holding a gift voucher must produce the gift voucher at time of boarding or new fare must be paid. Clients who miss the boat by arriving too late will forfeit their voucher. Clients who hold gift vouchers, book on and do not attend their chosen trip will forfeit their gift voucher. Issued gift vouchers are not transferable for either cash or Credit and money will not be refunded under any circumstances, replacement vouchers cannot be issued if the issued voucher/s is/are lost or misplaced. Gift vouchers expire within 12 months of original purchase. GPS (Global Positioning System): All personal GPS or satellite plotting devices are banned from our vessel/s. Any device found on board will be confiscated, all details of such device deleted and returned to the owner at the completion of the trip. Spirit of Fishing: Our team love fishing and we genuinely want to show our customers a good time. Fishing is a sport of chance and many variables outside our control determine our catch rate. Gamerec Charters does not guarantee every customer catches a fish. We do not tolerate negative or poor – spirited fisher people.

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ADDRESS

Shop 2 No. 6 Wharf Street,

Queenscliff Harbour,

Vic, 3225

POSTAL CONTACTS

PO Box 113

Queenscliff, Vic, 3225

OFFICE HOURS

MON - SAT : 9am to 6pm

SUN : 9am to 4pm

Closed Christmas and Boxing Day

Open All other Holidays

PHONE CONTACTS

Phone - +613 5258 2802

Fax - +613 5258 3799

Email

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