- How
much deposit do we need to pay?
This can vary depending on the
size of your group,....if you book the whole boat then 1
person amount is the deposit....if you are only 2 people
we take credit card details or a smaller portion. We
will discuss this with you at the time of the booking.
Deposits are fully refundable in the case of bad
weather, less a $10 administration fee. However,
we prefer to offer you another date to rebook on. We
require at least 14 days notice for cancellations.
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- Where do you depart from? Can you pick up from
Portsea?
We depart from Queenscliff
Harbour, from the front of our new offices on the Dock,
at 1 Beach Street, Queenscliff. We also can pick
up from Portsea Pier for Offshore Fishing Trips, please
notify us at the time of booking if you would like a
Mornington Peninsula pick up.
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- Would it be possible to get a private charter and how
many people do we need?
Yes, we require either a full boat,
or payment for a full boat. Reelthing takes a
maximum of 8 People, and other boats require varying
numbers. For example, if you would
like to charter Reelthing for 5 hours on a private
charter, it would be at a cost of $800.
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- Do you supply a lunch the 8hr and 9hr trips?
No normally, however we will try and
cater for any requirements, and can offer salad rolls
and sandwiches, or if aboard larger boats, we can offer a BBQ.
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- Can we
bring alcohol on the boat?
Yes, but under moderation! Remember
the skipper is responsible for all people onboard the
boat, and if he deems you to intoxicated to fish, and
asks you to sit down and take a time out, you will be
required to follow requests. You will be asked to
cover any damages or loss of equipment due to
intoxication.
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-
What about Weather and our cancellation policy?
In the event of bad weather, trips
will need to be cancelled. This is why its so
important you call to check in with us the night prior
to your trip. We will have taken time to look at
the latest forecasts, and make a decision based up the
forecasted conditions. The Final say will be with
us in regards to the trip proceeding or not. We do
this every day, and can make a reliable and accurate
assessment on conditions. We will not run a trip
if conditions are uncomfortable or dangerous.
If you wish to cancel for other
reasons, we will need to be given 14 days notice, and in
the event we cannot fill the trip, you will be held
accountable for your original numbers. Trips
cancelled outside of 14 days, will be fully refunded,
less 15% administration fee, or they can be rebooked.
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